
To ensure success as a salon receptionist, you should possess excellent organizational and marketing skills. A top-notch salon receptionist should be able to remain calm in stressful situations and provide excellent customer service and support.
Responsibilities:
Greeting and welcoming customers in a friendly and professional manner.
Tending to customer needs, inquiries, and complaints.
Informing hairdressers and beauticians about customer appointments and requirements.
Managing phone calls, emails, deliveries, and office inventory.
Processing bookings and cancellations, and managing appointment schedules.
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